State Farm® Insurance Agent Sam Custer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeedo Ali
October 11, 2024
5
out of
5
rating by Jeedo Ali
"Bert was incredibly kind and helpful. Despite my needing to reschedule a few calls, he remained patient and took the time to address all of my questions and concerns with understanding."
We responded:
"Thank you Jeedo for your 5 star review of Sam Custer-State Farm! Bert appreciates your comments and he does a wonderful job! Warmest regards!"
Annabeth C
July 12, 2024
5
out of
5
rating by Annabeth C
"Bert Wells did such an amazing job getting me great coverage for my renters and auto policies compared to my last company and even have a monthly bill of more than half the cost off. Hid customer service is great and he is so patient and kind. Never been excited for new insurance but I am today. Thank you State farm!!"
We responded:
"Thank you for your 5 star review of Sam Custer-State Farm, Annabeth! Bert will be happy to read your kind words and see that we could provide excellent service, value & savings! Please don't keep us a secret in Lakemore!"
Patti McElligott
June 3, 2024
5
out of
5
rating by Patti McElligott
"This is the first Insurance Company where I get an actual human being when I call and in the same state! They beat out other major insurance companies in price and isn't that what everyone is looking for? Well I am, and I'm glad I found them."
We responded:
"Thank you Pattie for your 5 star review of Sam Custer-State Farm! We appreciate your kind words. Our goal is always to provide the best service and value to you and Glenn. Please don't keep us a secret in Dublin!"
charles bolt
June 3, 2024
5
out of
5
rating by charles bolt
"Very courteous and professional."
We responded:
"Thank you Charles for your 5 star review of Sam Custer-State Farm. It was a pleasure meeting you at the Feast of the Flower Moon Festival. Please don't keep us a secret in Chillicothe!"
Matthew Strehle
May 30, 2024
5
out of
5
rating by Matthew Strehle
"Sam is very attentive and answered all of my questions promptly. Sam is also very involved in the community, which shows integrity."
We responded:
"Thanks Matt for your 5 star review of Sam Custer-State Farm. It's always a pleasure to meet with you. Please don't keep us a secret in Medina!"
Wendy Pugh
April 2, 2024
5
out of
5
rating by Wendy Pugh
"Sam invited us in for a policy review. He thoroughly explained all of our coverage and made positive recommendations. Sam answered all our questions and spent all the time we needed. If you shopping insurance I highly recommend you give Sam a call"
We responded:
"Wendy, it was wonderful to meet you & Gary! Thank you for the wonderful 5 star review of Sam Custer-State Farm. Our office looks forward to serving you for many years. Please don't keep us a secret in Medina!"
Carol Hare
February 7, 2024
5
out of
5
rating by Carol Hare
"Sam answers questions and provided info related to my needs"
We responded:
"Thank you Carol for your 5 star review of Sam Custer-State Farm! It was great to review your insurance portfolio this week and we look forward to serving you, Jenny & Cameron for many years! Please don't keep us a secret in Belpre!"
Hollie Peters
February 4, 2024
5
out of
5
rating by Hollie Peters
"Very welcoming nice and helpful. Came in as walk ins to add cars to our insurance and get info on life insurance. They welcomed us immediately and Bert thoroughly explained everything to us about all of our options while saving us money. The owner Sam popped out and kept giving us info and checking on us as well. We left there with a peace of mind knowing we were set and our kids would be okay if anything happened to us. So happy I chose Sam Custer as my State Farm agents! I highly recommend."
We responded:
"Thank you Hollie for your 5 star review of Sam Custer-State Farm! it was wonderful to meet you, Sam & Jeffrey. We look forward to serving your insurance portfolio for many years. Please don't keep us a secret in Lodi!"
Scott Mckenzie
January 30, 2024
5
out of
5
rating by Scott Mckenzie
"Sam has been a life saver for Seniors. He saved me money on car and dwelling insurances, plus made it affordable and a seamless operation to pay. The savings actually paid for 3 months of my auto & home payments. He is fantastic."
We responded:
"Scott, thank you so much for your 5 star review of Sam Custer-State Farm. Our team enjoys serving you & glad that you are taking full advantage of the benefits provided through our business alliances. Please don't keep us a secret in Medina!"
Olivia Sir Louis
January 23, 2024
5
out of
5
rating by Olivia Sir Louis
"Bert helped me reassess my car insurance coverage, and was able to get me a low premium and better coverage compared to my previous plan. He was very thorough."
We responded:
"Thank you Olivia for your 5 star review of Sam Custer-State Farm. Bert appreciates your kind words and we are happy that we could provide you a better value. Please don't keep us a secret in Wadsworth!"
Chris Ables
January 11, 2024
5
out of
5
rating by Chris Ables
"Bert was very helpful and great to talk to . He was very helpful and caring"
We responded:
"Thanks Chris for your 5 star review of Sam Custer-State Farm. We are very lucky to have Bert on our team. Glad we provided you great value & service. Please don't keep us a secret in Chippewa Lake!"
Dani Litton
December 1, 2023
5
out of
5
rating by Dani Litton
"Bert was a great help in answering all of my questions. I saved over $400 by switching my auto and renters' insurance."
We responded:
"Thank you Dani for your 5 star review of Sam Custer-State Farm! So glad that Bert provided you a positive experience and you are saving money especially before the holidays! Please don't keep us a secret in Lodi!"
Danyele Horton
October 20, 2023
5
out of
5
rating by Danyele Horton
"Working with Bert and Sam has been the best experience I've ever had with an insurance agency. Both of them are extremely patient, kind, and knowledgeable. I cannot recommend them enough! As someone who has a lot of questions, I value someone who can answer them thoroughly and with patience and grace. If you're looking for a new insurance agent, look no further!"
We responded:
"Thank you Danyele for your wonderful 5 star review of Sam Custer-State Farm. It was a pleasure to meet with you to review your insurance portfolio. We look forward to taking care of you & Taylor for many years! Please don't keep us a secret in Brunswick!"
Sakura Snips
October 17, 2023
5
out of
5
rating by Sakura Snips
"Mr. Custer and his team are AWESOME!(Bert-special shout out to you for all your help) Don’t bother calling anywhere else. These folks got your back! Plus State Farm itself has great promotions for its clients. Thank you!"
We responded:
"Hi Sakura! Thank you for the 5 star review of Sam Custer-State Farm. Bert does a wonderful job and we are very fortunate to have him. Remember to check our website & social media for future promotions w/our alliance partners. Please don't keep us a secret in Medina!"
Cassie D
October 14, 2023
5
out of
5
rating by Cassie D
"I had the pleasure to work with Sam, he is helpful and thorough. Very impressed with with his quality customer service!"
We responded:
"Hi Cassie! It was great to meet you last week and serve you. Thank you for your 5 star review of Sam Custer-State Farm. Please don't keep us a secret in Broadview Heights!"
Pablo Sanchez
October 9, 2023
5
out of
5
rating by Pablo Sanchez
"Had great service by Bert! I thought I was paying too much for insurance and he showed me I was. With his help I’m paying a fraction for even better coverage. Thanks Bert!!!"
We responded:
"Hi Pablo! Thank you so much for your wonderful review of Sam Custer-State Farm. We are very lucky to have Bert. Please don't keep us a secret in Columbus!"
Sabreena Lamont
October 7, 2023
5
out of
5
rating by Sabreena Lamont
"recently changed my auto insurance over to state farm and the agent at this office that helped me is awesome! shoutout to Bert! you rock 😎"
We responded:
"Thank you very much Sabreena for your 5 star review of Sam Custer-State Farm. Bert appreciates your shoutout. Please don't keep us a secret in Strongsville!"
Karen Wright
September 20, 2023
5
out of
5
rating by Karen Wright
"Bert earned my business on new homeowners and auto policies by being friendly, knowledgeable, and holistic in his review of our family's circumstances. He saved us money while also increasing our coverage to be more in line with market conditions. I'd be relieved to be able to call him in case of a disaster (I hope I won't have to, of course!), and with the backing of a reputable insurance giant like State Farm, it was a no-brainer switch to make."
We responded:
"Thank you Karen for your 5 star review of Sam Custer-State Farm! Bert appreciates your kind words and we are very lucky to have him. Always feel free to reach out to review your insurance portfolio or to learn more about offerings through our alliance partners. Please don't keep us a secret in Novelty, OH!"
Anna Overman
September 8, 2023
5
out of
5
rating by Anna Overman
"Super friendly and knowledgeable. Makes sure you are aware of everything that's available to you but doesn't oversell. Highly recommend!"
We responded:
"Thank you Anna for your 5 star review of Sam Custer-State Farm. It was wonderful to learn about you & your family! We look forward to serving all of you for many years. Please don't keep us a secret in Blacklick & Columbus!"
Richard Percic
September 3, 2023
5
out of
5
rating by Richard Percic
"Sam is an excellent agent! Personable, takes time to discuss and explain various policies and recommendations for your insurance needs. I would highly recommend Sam, Jennifer, and his agency."
We responded:
"Thanks Rich for your 5 star review of Sam Custer-State Farm. It was a pleasure meeting with you and sharing ways to save money & earn money. Please don't keep us a secret in Lisbon!"
Melissa Percic
September 3, 2023
5
out of
5
rating by Melissa Percic
"We discussed our insurance needs with Sam today. He seems to be a very knowledgeable agent and is very personable. I highly recommend Sam for your insurance needs."
We responded:
"Thank you Melissa for your kind words and 5 star review of Sam Custer-State Farm. Our team looks forward to serving you & Rich for many years. Please don't keep us a secret in Lisbon!"
Lisa Pattison
September 1, 2023
5
out of
5
rating by Lisa Pattison
"I met with Sam today. He was very knowledgeable and thorough. I appreciated his time and his patience."
We responded:
"Thanks so much for your 5 star review of Sam Custer - State Farm! It was a pleasure meeting with you again and we look forward to taking care of you and your family! Please don't keep us a secret in Medina, Beechwood & Columbus! Go Bucks!"
Nav Ranganathan
September 1, 2023
5
out of
5
rating by Nav Ranganathan
"Amazing experience with Sam and his team! They’re very knowledgeable and helpful. Highly recommend this agency and State Farm!"
We responded:
"Thank you Nav for your 5 star review of Sam Custer - State Farm! Your support is appreciated by our entire team. Always feel free to call/text/email if there is anything we can do. Please don't keep us a secret in Cleveland!"
Kerin Logar
May 15, 2023
5
out of
5
rating by Kerin Logar
"Bert was super helpful, listened to the things that were important to me and even when he discussed additional coverages, he wasn't pushy or anything when I chose to stick with only home and auto. Really appreciated his time, honesty, and care with putting our policies together! Saved me $800 with far superior coverages, too!!"
We responded:
"Thank you for your 5 star review of Sam Custer-State Farm! Bert appreciates your kind words. Our goal is to provide you the available options and let you build your own Personal Price Plan. We look forward to serving you & your family for many years. Please don't keep us a secret in Lodi!"
Aileen Medina
May 12, 2023
5
out of
5
rating by Aileen Medina
"Is perfect"
We responded:
"Thank you very much for your 5 star review of Sam Custer-State Farm. Always feel free to contact us if you have any questions. Please don't keep us a secret in Cleveland!"