Reviews
State Farm® Agent Sam Custer
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Ray O
October 13, 2026
"Great staff and service!"
We responded:
"Thank you Ray for your 5 star review of Sam Custer-State Farm! It's been a pleasure to serve your family for many years. Please don't keep us a secret in Wellington!"
Sonya Baker
October 9, 2026
"Bert was so helpful and very patient."
We responded:
"Thank you Sonya for your 5 star review of Sam Custer-State Farm! Bert does a wonderful job for us and he appreciates your kind words. Please don't keep us a secret in Millersburg!"
Judy Berarducci
October 5, 2026
"I’ve had many years of dealing with State Farm (Medina) and have had marvelous experience with them. They’re professional, prompt and always fair and informative."
We responded:
"Thank you Judy for your 5 star review of Sam Custer-State Farm! We always enjoy serving your insurance needs and appreciate your loyalty. Please don't keep us a secret in Medina!"
cheryl lefelhoc
October 1, 2026
"Ashley Loveless at State Farm is incredibly helpful and knowledgeable. Highly recommend!"
We responded:
"Thank you Cheryl for your 5 star review of Sam Custer-State Farm! It was Ashley's pleasure to work with you and we're very lucky to have her on our team. Please don't keep us a secret in Eastlake!"
Melissa Percic
September 30, 2026
"We discussed our insurance needs with Sam today. He seems to be a very knowledgeable agent and is very personable. I highly recommend Sam for your insurance needs."
We responded:
"Thank you Melissa for your kind words and 5 star review of Sam Custer-State Farm. Our team looks forward to serving you & Rich for many years. Please don't keep us a secret in Lisbon!"
Annette
September 28, 2026
"Great accomplishment"
We responded:
"Thank you Annette for your 5 star review of Sam Custer-State Farm! Please don't keep us a secret in Cleveland!"
Sakura Snips
September 22, 2026
"Mr. Custer and his team are AWESOME!(JEN-special shout out to you for all your help) Don’t bother calling anywhere else. Plus State Farm itself has great promotions for its clients. Thank you!"
We responded:
"Hi Sakura! Thank you for the 5 star review of Sam Custer-State Farm. Bert does a wonderful job and we are very fortunate to have him. Remember to check our website & social media for future promotions w/our alliance partners. Please don't keep us a secret in Medina!"
Tina Florence
September 22, 2026
"My yearly evaluation was great and the staff is extremely knowledgeable and professional.."
We responded:
"It was wonderful to meet with you Tina and review your policies. We look forward to serving you for many years! Please don't keep us a secret in Medina, Orrville & Youngstown!"
A Rickenbrode
September 21, 2026
"Everyone in the office is always there to help. Great customer service. Highly recommend"
We responded:
"Thank you Alan for your 5 star review of Sam Custer-State Farm! We're glad we can provide you personalized customer service with quickness and ease. Please don't keep us a secret in Medina!"
Angela Thomas
September 21, 2026
"Love these guys! Jen is amazing! Always so helpful and kind! Highly recommend!!!"
We responded:
"Thanks Angela for your fantastic 5 star review of Sam Custer-State Farm! Jenn does a wonderful job and we're very lucky to have her. She appreciates your kind words. Please don't keep us a secret in Canton!"
Rachel Gallik
September 15, 2026
"Love state farm! They are quick to respond with any questions, and very helpful!"
We responded:
"Thank you Rachel for your 5 star review of Sam Custer-State Farm! Our goal is always to be quick, helpful and provide peace of mind. It's a pleasure serving you. Please don't keep us a secret in Medina!"
Matt Lower
September 15, 2026
"They surely do insure stuff."
We responded:
"Thank you Matt for your 5 star review of Sam Custer-State Farm! We're grateful to have you and Sarah as long time customers. Please don't keep us a secret in Medina!"
Danyele Galloway
September 10, 2026
"Working with Bert and Sam has been the best experience I've ever had with an insurance agency. Both of them are extremely patient, kind, and knowledgeable. I cannot recommend them enough! As someone who has a lot of questions, I value someone who can answer them thoroughly and with patience and grace. If you're looking for a new insurance agent, look no further!"
We responded:
"Thank you Danyele for your wonderful 5 star review of Sam Custer-State Farm. It was a pleasure to meet with you to review your insurance portfolio. We look forward to taking care of you & Taylor for many years! Please don't keep us a secret in Brunswick!"
Ashley Angle
September 9, 2026
"I’ve had an excellent experience with Sam and the entire team! They are knowledgeable, professional, responsive, and always take the time to answer my questions. They make everything easy to understand and genuinely care about finding the best coverage for my needs. I highly recommend them to anyone looking for dependable, friendly, and trustworthy service!"
We responded:
"Thank you Ashley for your fantastic 5 star review of Sam Custer-State Farm! Customers like you make our job so enjoyable. Please don't keep us a secret in Lodi!"
D Isaiah
September 8, 2026
"Awesome service!"
We responded:
"Thank you Darcy for your 5 star review of Sam Custer-State Farm! We're so excited to have the opportunity to provide a great value and serve you and your family! Please don't keep us a secret in Copley!"
Brent Quinn
September 8, 2026
"We made several changes to our policy over the holiday weekend. We received a quick response from Sam Custer State Farm, and the process to make the changes was very efficient."
We responded:
"Thanks Brent for your wonderful 5 star review of Sam Custer-State Farm! We're so glad we could respond quickly and help make your life easy. We look forward to taking care of your family's insurance needs for many years. Please don't keep us a secret in Medina!"
W D
September 3, 2026
"Everyone there is very responsive to questions providing as much information as you need. A great agency to use for insurance."
We responded:
"Thanks Bill for your wonderful 5 star review of Sam Custer-State Farm! You're an exemplary customer which always makes our job fun. Please don't keep us a secret in Medina!"
Elizabeth Davis
September 3, 2026
"Always easy to work with - they even let me text them when a call is too hard to fit in my schedule!"
We responded:
"Thank you Elizabeth for your kind words and 5 star review of Sam Custer-State Farm! We always want to use all options available to best serve our customers. Please don't keep us a secret in Medina!"
cindy grewe
September 3, 2026
"Amazing company, amazing customer service, and the nicest girls that work here. Thank you for all that you do!"
We responded:
"Thank you Cindy for your amazing 5 star review of Sam Custer-State Farm! Our team works very hard to provide the best service possible. Please don't keep us a secret in Mentor!"
Hans Hartmann
August 13, 2026
"Fantastic job from Ariel Wilson, she helped me out and guide me to get the best bundle pack - big time effective."
We responded:
"Thank you Hans for your wonderful 5 star review of Sam Custer-State Farm! Ariel does a fantastic job for us and she enjoyed working with you to get you the best value! We look forward to serving you and your family for many years. Please don't keep us a secret in Lewis Center!"
Climmie Jones
July 20, 2026
"Great service understanding and helpful"
We responded:
"Thanks Climmie for your 5 star review of Sam Custer-State Farm. It was Bert's pleasure to explain coverages and provide the best value. We look forward to taking care of you and your family for many years. Please don't keep us a secret in Cincinnati!"
Tony Miller
July 2, 2026
"Great service great rates"
We responded:
"Thank you Tony for your 5 star review of Sam Custer-State Farm! Ariel enjoyed setting up your policies with us and we look forward to continually providing you great value and quality service. Please don't keep us a secret in Columbus!"
Luis Ángel Barreto
June 24, 2026
"Very good agent!"
We responded:
"Thank you Luis for your 5 star review of Sam Custer-State Farm. We look forward to serving you and your wife for many years. Please don't keep us a secret in Cincinnati!"
Cassidy Stecklein
June 10, 2026
"Bert was great to work with over the phone! He provided good information and helped me figure out the best deal and option for my insurance. I also appreciated his openness and honesty about the policies."
We responded:
"Thanks Cassidy for your 5 star review of Sam Custer-State Farm! Bert has a lot of experience and does a wonderful job for us. We really appreciate the opportunity to share your options with you and provide the best personalized value & service. Please don't keep us a secret in Columbus!"
Adam Maruschak
June 8, 2026
"Great service and better people I worked with Bert and he was very pleasant."
We responded:
"Thanks Adam for your 5 star Google review of Sam Custer-State Farm! Bert appreciates your kind words. Please don't keep us a secret in Medina!"