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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Danyele Horton

October 20, 2023

5  out of  5 rating by Danyele Horton
"Working with Bert and Sam has been the best experience I've ever had with an insurance agency. Both of them are extremely patient, kind, and knowledgeable. I cannot recommend them enough! As someone who has a lot of questions, I value someone who can answer them thoroughly and with patience and grace. If you're looking for a new insurance agent, look no further!"

Sakura Snips

October 17, 2023

5  out of  5 rating by Sakura Snips
"Mr. Custer and his team are AWESOME!(Bert-special shout out to you for all your help) Don’t bother calling anywhere else. These folks got your back! Plus State Farm itself has great promotions for its clients. Thank you!"

Cassie D

October 14, 2023

5  out of  5 rating by Cassie D
"I had the pleasure to work with Sam, he is helpful and thorough. Very impressed with with his quality customer service!"

Pablo Sanchez

October 9, 2023

5  out of  5 rating by Pablo Sanchez
"Had great service by Bert! I thought I was paying too much for insurance and he showed me I was. With his help I’m paying a fraction for even better coverage. Thanks Bert!!!"

Sabreena Lamont

October 7, 2023

5  out of  5 rating by Sabreena Lamont
"recently changed my auto insurance over to state farm and the agent at this office that helped me is awesome! shoutout to Bert! you rock 😎"

Karen Wright

September 20, 2023

5  out of  5 rating by Karen Wright
"Bert earned my business on new homeowners and auto policies by being friendly, knowledgeable, and holistic in his review of our family's circumstances. He saved us money while also increasing our coverage to be more in line with market conditions. I'd be relieved to be able to call him in case of a disaster (I hope I won't have to, of course!), and with the backing of a reputable insurance giant like State Farm, it was a no-brainer switch to make."

Anna Overman

September 8, 2023

5  out of  5 rating by Anna Overman
"Super friendly and knowledgeable. Makes sure you are aware of everything that's available to you but doesn't oversell. Highly recommend!"

Richard Percic

September 3, 2023

5  out of  5 rating by Richard Percic
"Sam is an excellent agent! Personable, takes time to discuss and explain various policies and recommendations for your insurance needs. I would highly recommend Sam, Jennifer, and his agency."

Melissa Percic

September 3, 2023

5  out of  5 rating by Melissa Percic
"We discussed our insurance needs with Sam today. He seems to be a very knowledgeable agent and is very personable. I highly recommend Sam for your insurance needs."

Lisa Pattison

September 1, 2023

5  out of  5 rating by Lisa Pattison
"I met with Sam today. He was very knowledgeable and thorough. I appreciated his time and his patience."

Nav Ranganathan

September 1, 2023

5  out of  5 rating by Nav Ranganathan
"Amazing experience with Sam and his team! They’re very knowledgeable and helpful. Highly recommend this agency and State Farm!"

Kerin Logar

May 15, 2023

5  out of  5 rating by Kerin Logar
"Bert was super helpful, listened to the things that were important to me and even when he discussed additional coverages, he wasn't pushy or anything when I chose to stick with only home and auto. Really appreciated his time, honesty, and care with putting our policies together! Saved me $800 with far superior coverages, too!!"

Aileen Medina

May 12, 2023

5  out of  5 rating by Aileen Medina
"Is perfect"

Veedya Hastings

April 26, 2023

5  out of  5 rating by Veedya Hastings
"We did a comprehensive of our insurance policies & needs today with Sam. He is quite a personable and knowledgeable agent. Would highly recommend Sam for your insurance needs."

Erich Buelow

March 7, 2023

5  out of  5 rating by Erich Buelow
"Great company. Betsy is so helpful and friendly."

Beverly Snyder

February 21, 2023

5  out of  5 rating by Beverly Snyder
"Had a great conversation with Betsy today. Usually have talked to Jenn. Having such knowledge receptionists makes for a great experience, since that is not often the case. After business is done one feels like they've made a new friend. The boss better appreciate his GREAT front office personnel, as they are hard to come by and can make or break your business. Hope to meet the boss man soon and tell him that as well."

Keri Hart

February 17, 2023

5  out of  5 rating by Keri Hart
"Betsy has been an absolute pleasure to work with!"

Eric Pryor

February 4, 2023

5  out of  5 rating by Eric Pryor
"Friendly, professional, and thorough. Great staff. Highly recommend."

Daniel Zielinski

January 27, 2023

5  out of  5 rating by Daniel Zielinski
"Super informative and has his clients best interest in mind."

mary ohlsen

January 19, 2023

5  out of  5 rating by mary ohlsen
"Betsy was enormously helpful! Definitely above the beyond my expectations."

ray yoder

January 19, 2023

5  out of  5 rating by ray yoder
"Betsy does great at working on my policy s changing things just the way I want it!!"

Mark Susanek

January 16, 2023

5  out of  5 rating by Mark Susanek
"Excellent customer service and follow through! Jenn helped make the process of changing Insurance companies easy and fast!"

Tina Florence

January 4, 2023

5  out of  5 rating by Tina Florence
"My yearly evaluation was great!!"


December 27, 2022

5  out of  5 rating by Mike
"Betsy was very helpful and quick to reply. Always been a great experience."

Jo Ann Wise

December 22, 2022

5  out of  5 rating by Jo Ann Wise
"In my 4 years as a State Farm auto and home insurance customer through the Sam Custer agency, I have been extremely pleased with the service I've received as well as the low premiums relative to previous companies that handled my accounts and claims. I want to particularly praise Betsy, the person who has handled the vast majority of my calls and emails, as extremely knowledgeable, dedicated and cheerful."